Effective Date: Thursday, 02 April, 2025
1. Introduction
Welcome to Cavacham.com (“we”, “our”, or “us”). By browsing or purchasing from our website, you agree to follow these Terms and Conditions. Please read them carefully before using our services.
2. What Do These Terms Cover?
These terms apply to your use of our website, products (like crystals and wellness items), and all services offered through Cavacham.com.
3. Your Account
- Please use accurate and up-to-date information
- Keep your login credentials safe
- You must be 18 years or older
- We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion.
4. Payments
4.1. Payment Gateway
- Credit/Debit Cards
- UPI
- Net Banking
- Wallets supported by Razorpay
All transactions are in Indian Rupees (INR).
4.2. Security
- Your payment data is handled directly by Razorpay
- We do not store any card or banking details
- Razorpay uses PCI DSS-compliant systems to protect your information
4.3. Pricing
- Prices on our site include applicable taxes
- Shipping charges are added during checkout
- We reserve the right to update pricing without prior notice
5. Orders & Shipping
5.1. Placing Orders
- Orders depend on stock availability
- You’ll get a confirmation email once placed
- We may cancel or refuse any order if needed
5.2. Delivery
- Shipping timelines are estimated: 3 to 4 days (may vary based on location.
- Delivery costs are shown at checkout
- Responsibility transfers to you once delivered
6. Returns & Cancellations
6.1. Cancellations
- Cancel before shipping
- A cancellation fee may apply
- Refunds processed within 5-7 business days
6.2. Returns
- 7-day return window for unused items
- Products must be in original condition and packaging
- Return shipping costs are the buyer’s responsibility
7. Your Responsibilities
- Don’t break any laws
- Don’t share false/misleading content
- Don’t interfere with site security or functionality
8. Intellectual Property
Everything on this site — images, logos, text, design — is owned by Cavacham. Please don’t use it without our written permission.
9. Limitation of Liability
We are not responsible for indirect damages, data loss, or third-party service issues.
10. Governing Law
These terms are governed by Indian law. Disputes will be handled under New Delhi jurisdiction.